A new mindset for realising personal goals
Choosing to highlight attainment versus maintenance goals can greatly affect both organisations and consumers in many domains (savings, consumer well-being etc.). The recently furthered research and understanding of the psychological differences and commonalities of the two goal types can improve both consumer happiness and organisational outcomes.
Individuals may be motivated by two key types of goals. They may
primarily aim to improve their current state (an attainment goal), or
they may primarily aim to maintain it (a maintenance goal). Similarly,
organisations may set such goals for individuals in several domains
(saving, weight management, learning, performance feedback etc.) Thus,
understanding attainment versus maintenance goals can have many societal
implications, and determine the benefits of goal success for both
individuals and organisations. The project 'Comparing the properties and
the consequences of attainment versus maintenance goals' (ATTMAIN)
focused on comparing attainment and maintenance goals and their
properties. Its main goals were to empirically define the differences
between the two and to invite future research in the field.
The first paper of several developed throughout the project showed
that individuals perceive maintenance goals as harder than modest
attainment goals. This abstract perception is also demonstrated in
actual consumer choices.
Another paper (forthcoming in the Journal of Consumer Research)
demonstrated how consumers with an independent, rather than an
interdependent self-construal, are more motivated to pursue attainment,
rather than maintenance goals – and vice versa. For example, a savings
account with an independent vs. an interdependent frame (saving for
one’s self vs. family) is more appealing when its terms are defined as
balance attainment vs. balance maintenance, and vice versa.
A paper was also developed concerning satisfaction and social
comparisons (forthcoming in Human Resource Management). This revealed
that when individuals are evaluated relatively, they might be satisfied
with a lower absolute performance feedback. Given the frequency of
relative evaluation systems in big companies, universities etc., these
findings highlight the need for a deeper investigation of relative
comparisons, and when they can be motivating or de-motivating.
Finally, studies on visual perception demonstrated that 'asymmetry'
is semantically associated with the notion of 'excitement'. This
conceptual correspondence between the two is strong enough to affect
consumer preferences, as well as the marketplace value of the brand.
This paper proposes that brand managers and companies should pay
attention to the – often neglected – effects of logo design brand
equity.
The research conducted through this project will have positive
societal implications on three levels. First, it can improve
individuals’ (consumers or workers) welfare and satisfaction. Second, it
can improve the relations between organisations and individuals. Third,
it can improve the financial performance of organisations in the
marketplace.
published: 2015-04-02